As Head of Customer Data Optimisation at HSJ Information Ltd., Victoria leads a team of healthcare researchers to provide health and social care data services, insights and intelligence activities to companies that are looking to engage with healthcare stakeholders within the UK and Ireland. With a focus on UK and Irish markets, Victoria is able to support companies to understand the complex and dynamic nature of healthcare landscapes from local through to national levels.

Victoria draws on 20 years of professional experience to support her in her work, having held roles in key account management, commercial effectiveness, customer excellence, product management, and data innovation and optimisation. Through this experience she has developed an exemplary set of practical skills that cover a range of professional domains including sales, project management, data migration, data matching and cleansing activities, bespoke CRM data services, product creation, implementation and development, and real-world research investigation and management.

Outside of work, Victoria enjoys true crime documentaries and podcasts, travelling with her husband Richard, and is an unpaid carer for her disabled mother and sister.