Lily joined HSJ Advisory from a background in healthcare improvement, most recently working for Diabetes UK, where she specialised in improving inpatient care and amplifying the patient voice for people living with type 1 and type 2 diabetes through the inclusion of patient perspectives in best practice guidelines. While working for the business, Lily has worked on designing, implementing, and evaluating healthcare quality improvement projects.

Lily holds an MPH from Imperial which focused on health services and systems and spent two years in Tanzania working as a community resource specialist, bringing bespoke solutions to rural communities and improving sexual and reproductive health awareness through co-designed interventions.